We're here to help
Have a question about your order, a specific Huglet, shipping, or anything else? Reach out — we read and respond to every message.
hello@huglet.shop
We aim to respond within 1-2 business days.
Before you write in
For the fastest help, please include your order number if your question is about an existing order. If you're asking about sizing, care instructions, or a specific Huglet, let us know which one so we can help quickly.
Support hours
Monday to Friday, 9am–5pm ET. Messages sent outside these hours will be answered the next business day.